Conversation is a skill and an art.

Conversation is a skill and an art. Conversation is not a random exchange of words; we can use structures and techniques which permit better transmission of ideas and feelings. We can practice these skills whenever we talk. If we need a low-pressure environment for experimenting with these skills, we can test them in "small talk" with strangers -- or we might videotape ourselves as we converse with friends (or in a mock conversation when we are alone).